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Automotive training consulting.

Significant shifts in the automotive industry are driving the need for a fresh approach to employee upskilling, onboarding and automotive learning strategy. In recent years, the automotive industry has been affected by major shifts in consumer behaviour, digital enablement and, of course, Covid-19, accelerating the move from ‘bricks to clicks’ online retail.

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Trusted by leading brands worldwide

Why Sponge for automotive?

Automotive elearning that adds strategic value.

Experience.

We understand the shifting automotive sector and have worked with auto clients for over a decade, enabling us to meet your needs faster.

Imagination.

Your products deserve to be brought to life in the most memorable way possible. We’ve got the creative and technical skills to make it happen.

Expertise.

Our business is creating great digital learning experiences. From the moment your people connect with one of our solutions, they’ll feel excited, inspired and motivated.

Impact.

We prioritise company goals - improving sales, boosting customer experience (CX) scores, increasing conversions - and work backwards to the behaviours, skills and knowledge required to achieve them.
Automotive learning solutions

Fresh approaches to
automotive learning.

We can work with you to support value-creation throughout the customer lifecycle. 

Your customers are your advocates no matter how long they own your product for. Their experience of aftersales and aftercare is an important aspect of their ownership and advocacy journey and a hallmark of your brand reputation. Does your automotive learning strategy address the full customer advocacy lifecycle?

We train after sales and customer service employees in the hard and soft skills needed to successfully develop and maintain brand ambassadors.

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Case study

Toyota 
European onboarding.

Sponge partnered with Toyota Motor Europe to revolutionise their onboarding process, creating an immersive, interactive video experience that embodies the company's "Customer First" ethos. This innovative solution addresses previous challenges of inconsistent messaging and disconnected departmental presentations by offering a cohesive, first-person tour of the entire customer journey. The digital experience not only saves time and resources but also deeply engages new hires, helping them understand Toyota's unique value proposition and how various functions collaborate to enhance customer experience.

20k

learners served with interactive onboarding.

Sponge really understood our need. They generated innovative ideas that suited Toyota and the way we do business.

Senior Development Team

Toyota Motor Europe

Learn more

Explore our
thought starters.

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Thought Leadership Series Building unforgettable onboarding for the hybrid workplace.

In this article, Beth Chudley, a Lead Learning Experience Consultant at Sponge, draws on insights from client projects to spotlight what new hears often think but don’t say about onboarding. From pre-day one doubts to feeling unprepared, she outlines key pain points and the steps you can take to turn generic, by the numbers onboarding into an unforgettable first touchpoint.