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Bespoke onboarding
Bespoke onboarding
& induction.
New-starter positive bias is dwindling. Nowadays, employees can leave one company and join another without even leaving a room.
How do you help new people feel connected to their new team? Or connected to the business in a way that's more than transactional? How do you create a bit of "wow"? How do you get the best out of new talent, quicker, and make them want to stay longer?
You call Sponge... that's how.
Creating unforgettable experiences for 20+ years.
Show don't tell
Go big on brand.
This is your moment to turn corporate wallpaper into a powerful and memorable brand experience.
When it comes to your communicating your brand and values, our approach to bespoke onboarding is show don't tell.
Use immersive experiences and craft compelling, story-led messaging that embodies your brand so your new starters start to feel it.
Build relationships
Focus on
Focus on
human connection.
People connect with people - not businesses.
The more your people go from colleagues to teammates, the more your business goes from "work", to "calling".
Embed social experiences, synchronous onboarding moments, and facilitate the right upwards, sideways, and downwards interactions to help new starters build their community.
Enhance performance
Build bridges.
Build bridges.
Eliminate barriers.
Our consultative onboarding design will help you identify scope for momentum, and barriers to success.
From the visionary to the mundane, we'll work through the details of the experience to find and develop the magic.
Sometimes it's messaging, sometimes tech, access, company navigation, or goal setting. We'll look for ways to unlock simple, impactful improvements - and opportunities to create moments of delight.
Why choose Sponge for your onboarding and induction training?
Award-winning designers.
We apply out industry-leading expertise to your onboarding challenges.
Dynamic technologies.
To enable pre-boarding and continuous onboarding throughout your business.
Employee experience experts.
Creating onboarding solutions to engage and inspire new employees
Fresh thinking.
Innovating to challenge traditional onboarding norms and deliver more value.
Our approach
Co-creating induction and onboarding that's tailored to your business.
At Sponge, we begin with a deep investigation to develop a picture of your unique culture and strategic goals.
This process puts people at the heart of onboarding, helping us build a methodology for develping true connection, and set new employees up for success.
Ethnographic research, audience profiling, tech environment assessments and stakeholder goals are all examples of our up-front consultative processes (depending on your requirements) to help us develop an onboarding program that is deeply connected to your business's strategic goals.
This time and effort put into discovery is reflected in our onboarding and induction programs and their final design output – they’re thorough, integrated, and designed to make all that important information stick and resonate.
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Onboarding should never be a one-off event. At least, not if you want to retain your new starters and arm them with the skills to thrive and contribute.
For effective onboarding, we design an onboarding and induction program tailored to your strategic business goals, embedded with the latest learning science methods. For example, we'll integrate elements such as learning in smaller chunks, reinforcement via your learning platform and performance support tools, and/or solutions that can be integrated into the working day and flow of work – all delivered through technology and techniques that will enhance information retention and engagement.
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Sponge is home to a world-leading in-house studio of learning designers, animators, videographers, audio engineers, scriptwriters, and more.
We'll develop your digital learning experiences to the highest quality and can deliver it all in as many languages as you require for full scale global onboarding rollouts.
We can also support blended learning, with facilitators, face-to-face sessions, or Instructor Led Training if this is part of your desired program design.
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Whilst we've called this "Step 4" - really this part of the process begins at Step 1.
To design an effective program, you need to have a laser focus on your strategic objectives for the program from the very start. Our consultants help you define these goals from the beginning, so that, come rollout, you're set up to track the right information to assess the quality of your program.
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Let us take you from vision to reality...
Explore our services below, or find out a little more about us.
Onboarding strategy
Work with our Learning Experience Consultants to design an unforgettable first impression.
Bespoke experiences
Create rich, multi-touchpoint onboarding with our learning specialists and in-house studio.
Award-winning digital learning experiences.
Case study
Toyota
Toyota
European onboarding.
Sponge partnered with Toyota Motor Europe to revolutionise their onboarding process, creating an immersive, interactive video experience that embodies the company's "Customer First" ethos. This innovative solution addresses previous challenges of inconsistent messaging and disconnected departmental presentations by offering a cohesive, first-person tour of the entire customer journey. The digital experience not only saves time and resources but also deeply engages new hires, helping them understand Toyota's unique value proposition and how various functions collaborate to enhance customer experience.
20k
learners served with interactive onboarding.
Sponge really understood our need. They generated innovative ideas that suited Toyota and the way we do business.
Senior Development Team
Toyota Motor Europe
Read case study
Thought
starters.
When you focus on three of the most important areas of retail onboarding, you can ensure the strategy tackles your biggest challenges by identifying priorities.
In this article, Beth Chudley, a Lead Learning Experience Consultant at Sponge, draws on insights from client projects to spotlight what new hears often think but don’t say about onboarding. From pre-day one doubts to feeling unprepared, she outlines key pain points and the steps you can take to turn generic, by the numbers onboarding into an unforgettable first touchpoint.
In episode three of The Unforgettable Learning Podcast, we explore messy design and L&D programme management with Ashley Thomas, L&D Programme Manager at Google.
Onboarding is a vital part of the employee experience. But is onboarding at your organisation as effective as it could be? Catch up on our bitesize learning session from Learning Technologies Exhibition, where experts from Sponge dive into real employee insights and assess what makes or breaks great onboarding.